Privacy policy

Who the controller is

Pensiunea Izora is the controller of the personal data collected through this website. Nr. Reg. Com.:. Contact: 0724 001 728. E-mail: pensiuneaizora@gmail.com.

What we collect

Through the contact form we collect only what you type in:

• the name you give;
• your phone number and/or e-mail address;
• the dates you want (arrival, departure) and the number of guests, if you fill them in;
• the message you write.

We do not ask for national ID numbers, identity-document details, health data or bank details. We do not use forms that collect data you cannot see.

Why we collect it

So that we can contact you and answer your accommodation enquiry. The legal basis is your consent, given by ticking the box in the form, together with the pre-contractual steps taken at your request (Article 6(1)(a) and (b) of the General Data Protection Regulation).

Where it actually goes

When you submit the form, what you filled in is sent as an e-mail to the property’s address, through the delivery service Resend (Resend, Inc.). If you left an e-mail address, you receive a copy of the confirmation at that address too. We do not store the enquiry in a database and we do not write it to any spreadsheet — once the e-mail is sent, the site retains nothing.

To block automated submissions the form uses Cloudflare Turnstile (Cloudflare, Inc.), an anti-spam check that asks nothing of you. The site is hosted by Vercel Inc.; the hosting’s technical logs briefly retain the request’s IP address, strictly as abuse protection, and what you type into the form does not appear in those logs. We do not sell, rent or trade your data with anyone.

Cookies and measurement

The details about cookies are on the Cookie policy page. In short: we use only storage that is strictly necessary for the site to work, and Google Analytics loads only after you accept the "analytics" category in the consent banner. Before you accept, no request goes out to any tracking server.

How long we keep it

Enquiries received by e-mail stay in the property’s inbox for at most 12 months from the last contact, if you do not become a guest. If a booking goes ahead, the statutory document-retention periods apply.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to withdraw your consent at any time, without affecting processing carried out before that. You can exercise any of them — 0724 001 728 / pensiuneaizora@gmail.com. We reply within 30 days at the latest.

You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (dataprotection.ro).

Children

This site is not aimed at people under 16 and we do not knowingly collect data from them.

Changes

If we change the way we process data — when online payments are switched on, for example — we update this page and the date above.